Website Design & Digital Services

What services do you offer?

I offer professional website design, website development, SEO services, and social media management in Birmingham and London. Services include custom website creation, ongoing website maintenance, social media marketing, content creation, and SEO optimisation to help your business thrive online. See the Services page for more!

How much do your website design and social media services cost?

Pricing depends on your project needs, but I give an idea of cost on the Pricing page. I generally provide a tailored quote based on your goals because every project is so different. I prepare quotes for free — get in touch for a price.

How long will it take to build my website or set up social media management?

Website design typically takes 4–6 weeks depending on the project’s complexity. I can also build a site in 1 day depending on requirements. Social media management setup usually takes 1–2 weeks. For both services, I’ll give you a clear timeline tailored to your business.

Can you help improve my website’s SEO ranking?

Yes. I specialise in SEO services for businesses in Birmingham, London, and beyond. I optimise your website to improve your business reach and drive local traffic.

Do you offer ongoing website maintenance and social media support?

Yes, I offer ongoing website maintenance and social media management. I create content, plan posts, and handle updates. Many clients choose the 3-month social media package.

Pricing, Payments & Packages

What’s included in the price?

The price includes everything outlined in your proposal — design, development, and agreed features or services. If you’re unsure, just ask for clarification.

Do you offer packages?

Yes, I offer a range of packages tailored to different needs and budgets. Whether you need a basic setup or a full website, there’s an option for you.

Do you offer payment plans?

Yes, I do. Flexible payment options are available to suit your budget.

What payment methods are accepted?

I accept bank transfers and other payment methods outlined in your quote or invoice.

Can I get a quote before committing?

Absolutely! I provide detailed quotes so you can review all costs before making a decision.

Can I change my mind?

You can change your mind at certain stages, but deposits are non-refundable after the 24-hour cooling-off period.

Process & Project Management

What happens after I accept the quote?

Once you accept the proposal, I’ll provide instructions for submitting your deposit and collecting information. I’ll then confirm your project’s timeline and start date.

Can I make scope changes after I accept the quote?

Yes, changes are possible, though some may incur additional costs. I’ll discuss any adjustments with you before continuing.

Is my deposit refundable?

You have a 24-hour cooling-off period after making your deposit. After this time, deposits are non-refundable as work begins immediately.

Can I track the progress of my project?

Absolutely! I provide regular updates and previews throughout the process so you can see your project evolve.

Content & Collaboration

What information do I need to provide?

I’ll need details about your business goals, branding materials (if any), content, and any specific features or functionality you want. Don’t worry — I’ll guide you through it!

Do you help with content creation?

Yes, I can help with copywriting and images.

Will I get to see the development of the site?

Yes! I share regular updates and previews throughout the design and development process.

What technology do you use?

I use industry-standard platforms like WordPress, Shopify, Wix, and Squarespace, along with modern design tools and plugins.

Do you test the site before it goes live?

Yes, your site is thoroughly tested for functionality and performance before launch.

Do you provide training after launch?

Yes, I offer training sessions so you can manage your site confidently.

SEO

Why is SEO important?

SEO helps your website rank higher in search results, improving visibility, credibility, and traffic — all of which support business growth.

How long does it take to see results?

It typically takes 2–6 months to see significant results, depending on your industry and SEO consistency.

What kind of SEO do you use?

A combination of on-page, off-page, and technical SEO — including content optimisation, backlinks, and site performance improvements.

What are keywords?

Keywords are words or phrases that people use to search online. They help search engines understand your content and connect it with relevant searches.

What is local SEO?

Local SEO helps your business appear in searches within your area. It includes Google Business Profiles and location-based keywords.

How do you track success in SEO?

Using tools like Google Analytics and Search Console, tracking organic traffic, keyword rankings, click-throughs, and conversions.

Design & Portfolio

What projects are showcased here?

My portfolio includes e-commerce sites, social media campaigns, business cards, flyers, posters, stationery, journals, and more.

Are designs customisable?

Yes — all designs are fully customisable to suit your preferences.

How do you decide on a project style?

We collaborate closely to align your goals, vision, and brand identity.

Do you offer consulting?

Yes, I offer consulting to help you make confident design and branding decisions.

Do you create for Amazon KDP?

Yes — I design for KDP, including notebooks, journals, and print-ready layouts.

How do I get started?

Simply get in touch! We’ll discuss your goals and next steps.

Contact & Communication

What is your typical response time?

I aim to respond to all enquiries within 24 hours on business days.

How can I get in touch?

You can contact me by email, phone, WhatsApp, or through the contact form on my website.

What’s your phone number?

07901 154 628

What are your business hours?

Monday to Friday and weekends — closed on public holidays.

Can I contact you through social media?

Yes! You can connect via Instagram, TikTok, X, and Facebook.

Do you offer support for new businesses?

Absolutely — I love helping new businesses with branding, websites, and marketing.

About Onika Sabrina

Who are you?

I’m a web designer and creative who gets lost in my art. I build beautiful, functional websites that help businesses grow.

What do you do?

I design and build custom websites, and provide ongoing support, maintenance, SEO, and training.

Who do you work with?

Individuals, small businesses, and organisations who want professional, user-friendly, soulful websites.

What’s your design philosophy?

Minimalistic, functional, and intuitive — combining beauty and purpose.

Do you offer other services?

Yes — content updates, virus scanning, training, and Google services.

Privacy & Terms

What information do you collect?

I collect basic personal information (name, email) and technical data like IP address for analytics.

How is my data used?

To provide services, respond to enquiries, and improve the website experience.

What are the website terms?

By using the site, you agree to lawful use, respect for intellectual property, and our limitations of liability.

How do I access my data?

You can request a copy of your personal data at any time.

How do you protect my data?

I use encryption, secure servers, and other protective measures.

Can the terms change?

Yes — updates will always be posted on this page with the date.

Books & Stationery

Where are the books sold?

All books are available on Amazon for convenient access and delivery.

What material are they made from?

High-quality paper printed through Amazon KDP.

What sizes are available?

A4 and 6×9 formats.

What’s inside?

Interiors include blank, lined, grid, or prompt pages.

How many pages do they have?

Page counts are listed on each product page.

Are they suitable for various pens?

Yes — the paper works with most pens, including coloured pens.